Terms of Use

Acceptance of Terms

By accessing or using the Leaders on Edge™ website, courses, coaching services, free resources, assessments, or community spaces (collectively, the "Services"), you confirm that you are at least 18 years of age, have read and understood these Terms, and agree to be legally bound by them.

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated date. Your continued use of the Services after any changes constitutes acceptance of the revised Terms.

Services Offered

Leaders on Edge™ offers the following Services, which may evolve over time:

• Self-paced online courses, including Building Internal Capacity: The Emotional Infrastructure of Leadership
• Individual and group leadership coaching
• Free resources including workbooks, assessments, and reflection tools
• Leadership Insights blog content
• The Leaders Lounge community membership
• Corporate, organizational, and speaking engagements

Access to specific Services may require enrollment, payment, or account registration, as described at the point of purchase or sign-up.

Intellectual Property

All content on this website — including but not limited to the Emotional Infrastructure™ framework, ROOTS™ and EDGE™ frameworks, the Internal Capacity Diagnostic™, the Emotional Infrastructure Ladder™, course materials, blog posts, workbooks, graphics, video content, and the Leaders on Edge™ name and mark — is the exclusive intellectual property of Katherine Quine / Leaders on Edge™ and is protected by applicable copyright, trademark, and other intellectual property laws.

Personal use of downloaded resources (such as the free workbook) for your own leadership development is permitted. All other uses require prior written consent. To request permission, contact kquine@leadersonedge.com.

Course Enrollment & Access

When you enroll in a Leaders on Edge™ course, you receive a personal, non-transferable license to access the course content for your own individual learning. Unless otherwise stated at the time of purchase:

• Course access is granted to the individual who purchased the enrollment
• You may not share your login credentials or provide access to others
• Course materials may not be downloaded, recorded, or redistributed
• Access duration will be specified at the time of enrollment

We reserve the right to revoke access for violation of these Terms without refund.

Coaching Services

Coaching offered through Leaders on Edge™ is a professional developmental relationship intended to support your leadership growth. It is not therapy, counseling, medical advice, or a substitute for mental health treatment. If you are experiencing a mental health crisis, please contact a licensed mental health professional or emergency services.

Specific terms for coaching engagements — including session structure, cancellation policies, and payment — will be outlined in a separate coaching agreement signed prior to beginning services. In the event of any conflict, the coaching agreement governs.

Payments, Refunds & Cancellations

Payment for courses and coaching is due at the time of enrollment or as specified in your coaching agreement. All payments are processed securely through our payment provider.

Courses: Due to the digital nature of course content, all course sales are final unless otherwise stated at the time of purchase. If you experience a technical issue preventing access, please contact us and we will work to resolve it promptly.

Coaching: Cancellation and refund policies for coaching services are outlined in your individual coaching agreement. As a general policy, sessions cancelled with less than 24 hours notice may be forfeited.

If you have a concern about a charge, please contact us at kquine@leadersonedge.com before initiating a dispute with your payment provider. We are committed to resolving issues fairly and promptly.

User Conduct

When participating in any Leaders on Edge™ community space, coaching session, or course, you agree to:

• Engage respectfully and in good faith with all content and community members
• Not share confidential information disclosed by others in community or coaching contexts
• Not use any Services for unlawful purposes or in ways that could harm others
• Not attempt to gain unauthorized access to any portion of the site or Services
• Not post or transmit content that is abusive, harassing, defamatory, or discriminatory

We reserve the right to remove any user from community spaces or revoke access to Services for conduct that violates these standards, at our sole discretion.

Disclaimer of Warranties

The Services provided by Leaders on Edge™ are offered "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

Leadership development, coaching, and educational content are intended to support your growth. Results vary by individual, and Leaders on Edge™ makes no guarantees regarding specific outcomes from participation in any course, coaching program, or resource.

Limitation of Liability

To the fullest extent permitted by law, Leaders on Edge™ and Katherine Quine shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Services, including but not limited to loss of income, loss of data, or personal or professional outcomes.

Our total liability to you for any claim arising from or related to the Services shall not exceed the amount you paid to Leaders on Edge™ in the twelve months preceding the claim.

Testimonials & Results

Any testimonials, case studies, or examples shared on this website represent individual experiences and are not a guarantee of the results you will achieve. Leadership development is a personal process; outcomes depend on many individual factors including your commitment, context, and circumstances.

Third-Party Links & Resources

Our website may contain links to third-party websites, tools, or resources that we believe may be useful. These links are provided for convenience only. Leaders on Edge™ does not endorse, control, or assume responsibility for the content, privacy practices, or terms of any third-party site. Your use of third-party sites is at your own risk.

Governing Law

These Terms of Use are governed by and construed in accordance with the laws of the State of Connecticut, USA, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts of the State of Connecticut, and you consent to personal jurisdiction in that venue.

Contact Us

If you have questions about these Terms of Use or need to reach us regarding any aspect of our Services, please contact:

• Email: kquine@leadersonedge.com
• Website: leadersonedge.com/contact

Leaders on Edge™ is based in Connecticut, USA.